Client Dossier — Reliable Relay Video

We've completed 63 productions
in the last 18 months.
Here is exactly how we did it.

This page is not a brochure. It is a transparent record of our production methodology, client outcomes, and decision framework — assembled so you can evaluate us before a single call.

See Production Routes Start a Brief

Client Outcome — Verified

"They restructured our entire brand-video pipeline. Turnaround dropped from five weeks to eleven days, and our internal team can now self-serve rough cuts."

— D. Hennessy, Marketing Director, Carrowmore Interiors

Production Fact

Average pre-to-post cycle across all 2024 projects: 14.2 working days. Longest engagement: 9 months (documentary series). Shortest: single-day event capture with 48-hour edit delivery.

Operating Principle

Every project begins with a one-page decision brief — not a quote request. We map your distribution channels, audience segments, and success metrics before any creative work starts.

Production Route Matrix

We do not sell packages. We operate five production routes, each designed for a different strategic outcome. The route determines crew size, edit complexity, and delivery format.

Route Best For Typical Duration Deliverables Starting From
Capture & Cut Events, conferences, single-day shoots 1–3 days Highlight reel, social cuts, raw archive €1,200
Brand Narrative Company films, recruitment, culture pieces 2–4 weeks Hero film (2–5 min), 3 social edits, BTS reel €3,800
Product Showcase E-commerce, SaaS demos, launch videos 1–3 weeks Product film, explainer, motion-graphics pack €2,600
Series & Episodic Podcasts, docuseries, training libraries Ongoing / per season Episodes, thumbnails, transcripts, audiograms €6,500 / season
Post-Only Pipeline Colour grade, sound design, motion graphics on existing footage 3–10 days Graded masters, formatted exports, asset library €900

All prices exclude VAT. Final scope confirmed after decision-brief review.

Editorial Note — How We Think About Video

Most video agencies start with a camera. We start with a distribution map.

The majority of corporate video ends up under-performing not because of production quality, but because nobody asked where the video would live, who would watch it, and what action they should take next. Our methodology inverts this: every project opens with a distribution-first brief that locks in platform specs, audience intent, and measurable KPIs before a single frame is shot.

This means our shoots are tighter, our edits are faster, and our clients don't end up with a beautiful 4K film that sits unused on a Vimeo page with 23 views.

"We hired Reliable Relay after two failed attempts with other studios. The difference was immediate — they asked us about our sales funnel before they asked about our brand colours." — Orla Fitzgibbon, CEO, Lakeshore Wellness

Our team of four full-time creatives and a rotating bench of three specialist freelancers operates from Trevamouth. We handle everything from scripting and storyboarding through to colour grading, sound design, and platform-specific export.

Reliable Relay Video post-production suite with colour grading monitors

Studio Fact: Our grading suite runs DaVinci Resolve Studio on calibrated Eizo monitors. We export in Rec.709 and HDR10 as standard.

Decision Framework: Is Reliable Relay the Right Fit?

We are likely a strong fit if you…

  • ✔ Need video tied to measurable business outcomes, not just "brand awareness"
  • ✔ Have existing footage that needs professional post-production rescue
  • ✔ Want a recurring content pipeline, not a one-off project
  • ✔ Operate in sectors where trust and clarity matter (healthcare, education, professional services, hospitality)
  • ✔ Value transparent pricing and fixed-scope agreements

We may not be the right match if you…

  • ✘ Need same-day turnaround on complex edits
  • ✘ Want a music-video or feature-film production house
  • ✘ Require on-site crews outside Ireland on a recurring basis
  • ✘ Are looking for the cheapest possible option regardless of quality

Case Narrative

Carrowmore Interiors: From Stalled Content to 11-Day Pipeline

Carrowmore Interiors approached us in March 2024 with a backlog of 40+ hours of showroom footage that had never been edited. Their previous agency had delivered a single brand film in seven months, and the internal team had lost confidence in video as a channel.

We ran a two-hour decision-brief session, identified four distinct audience segments (architects, homeowners, trade buyers, press), and mapped a content calendar of 16 short-form pieces plus one flagship tour film. Total production time: 22 working days from brief to final delivery.

Result: Carrowmore's website video engagement increased by 310% within six weeks. Their recruitment video alone generated 14 qualified applications in the first month — more than the previous quarter's total.

This case study was shared with client permission. Contact us for the full breakdown.

Behind the scenes of a Reliable Relay Video shoot for commercial interiors

"The decision-brief process alone was worth the engagement fee. It forced us to think about video strategically for the first time."

— D. Hennessy, Carrowmore Interiors

Working Principles — What We Commit To

Fixed-Scope Pricing

No hourly billing. Every project is quoted at a fixed price after the decision brief. Overruns are on us.

Distribution-First

We define where video will live and how it will perform before we define how it will look.

Transparent Revisions

Two rounds of revisions included. Additional rounds quoted in advance — never a surprise invoice.

Full Ownership

You own all deliverables outright. No licensing fees, no watermarks, no usage restrictions.

Frequently Raised Questions

From actual client conversations — not generic placeholders.

Do you travel outside Trevamouth for shoots? +
Yes. We regularly shoot across Ireland and have handled projects in Cork, Dublin, Galway, and Limerick. Travel costs are itemised separately in your fixed-scope quote. For international work, we assess on a case-by-case basis.
Can you work with footage we've already shot? +
Absolutely. Our Post-Only Pipeline route is specifically designed for this. We accept ProRes, H.264, H.265, BRAW, and RED formats. We'll assess your footage quality during the decision brief and advise on what's achievable.
What does the decision-brief process involve? +
It's a structured 60–90 minute session (remote or in-person) where we map your goals, audience, distribution channels, and success metrics. You receive a one-page brief document within 48 hours, which forms the foundation of your project scope and quote.

Start Your Decision Brief

Fill in the short form and we'll schedule a 60-minute decision-brief session within three working days. No obligation, no hard sell — just a structured conversation about whether video can solve your problem.

Phone: +353 26 08464

Email: [email protected]

Studio: 3393 Michele Loaf, Trevamouth, T08 C38R, Ireland

Brief Request Form

"Working with Reliable Relay felt more like a strategy engagement than a video shoot. The decision brief changed how we think about content entirely. We've renewed for a second season of training videos."

— Niamh Crowley, Head of Learning, Atlantic Health Group

Legal & Policies

Privacy Policy +

Effective: 1 January 2026

Reliable Relay Video ("we", "us") collects personal data only when you voluntarily submit it through our enquiry form or contact us directly. Data collected may include your name, email address, phone number, and project details. We use this data solely to respond to your enquiry and to manage any resulting business relationship.

We do not sell, rent, or share your personal data with third parties except where required by law or where a trusted processor (e.g., email hosting) is necessary to deliver our services. All processors are GDPR-compliant.

We store a minimal cookie (localStorage flag) to record your consent-notice preference. No tracking cookies, analytics cookies, or advertising cookies are used on this website.

You have the right to access, rectify, or delete your personal data at any time by emailing [email protected]. Complaints may be directed to the Irish Data Protection Commission.

Terms of Service +

Last updated: 1 January 2026

By accessing reliablerelayvideo.digital you agree to these terms. This website is provided for informational purposes. Content, pricing indications, and service descriptions are subject to change without notice and do not constitute a binding offer.

All intellectual property on this site — including text, design, and visual assets — is owned by Reliable Relay Video unless otherwise stated. You may not reproduce, distribute, or create derivative works from this content without written permission.

Project engagements are governed by individual service agreements signed between the client and Reliable Relay Video. Website content does not override the terms of any signed agreement.

We reserve the right to modify these terms at any time. Continued use of the site constitutes acceptance of updated terms. These terms are governed by the laws of Ireland.

Disclaimer +

The information on this website is provided in good faith and for general informational purposes. While we endeavour to keep content accurate and current, we make no warranties or representations of any kind — express or implied — about the completeness, accuracy, reliability, or suitability of the information.

Case studies and client outcomes described on this site reflect specific engagements and are not guarantees of future results. Individual project outcomes depend on scope, client collaboration, and external factors beyond our control.

This website may contain links to external sites. We have no control over the content or availability of those sites and accept no responsibility for them. Use of any information on this site is at your own risk.